Senior Technical Success Manager

About the Role

About Zscaler Zscaler is a pioneer and global leader in zero trust security. The world s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data amp; devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity.We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Paris, France based role, reporting to the Manager of Technical Success Management. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping SLED (State amp; Local governments and Higher Education) customers adopt and maximize Zscaler s solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption for our public sector partners. What you ll do (Role Expectations) Build and nurture re...