Crypto.com
Company
Hong Kong, Hong Kong
Location
Full-time · mid
Role
About the Role
Business amp; AI Process Automation Analyst Hong Kong Corporate – Corporate Development / Full-time / Hybrid apply for this job About the role We are looking for a Business amp; AI Process Automation Analyst to help our Corporate Development team turn business data and operational processes into better decisions, faster execution, and measurable improvements. This is a hybrid business-and-technology role for someone with a Computer Science, Information Systems, or related background who enjoys working closely with business users. You will work across Corporate Development, Product, Operations, Finance, Engineering, Legal, Compliance, and other stakeholders. What you ll do Cross-functional and external stakeholder delivery Manage operational requirements, timelines, and issue resolution across Corporate Development, Product, Operations, Finance, Engineering, Legal, Compliance, and other internal teams. Manage end-to-end operational workflows for new digital asset integrations and asset offerings across products — from initial assessment through to live launch and ongoing maintenance. Oversee and execute platform updates for critical asset events: token migrations, smart contract swaps, protocol upgrades, rebrands, and asset deprecation/offboarding. Act as the primary operational point of contact for external project teams, foundations, and key stakeholders. Coordinate internally to facilitate joint promotional campaigns, user engagement activities, and ecosystem growth initiatives with external partners. AI-enabled process automation Identify repetitive analytical and operational work that can be improved with AI, LLMs, Python, SQL, APIs, low-code tools, or workflow platforms. Design and implement multi-step workflows with prompts, data transformations, validation rules, operating procedures, and clear business ownership. Test and monitor workflows for accuracy, edge cases, failures, exceptions, human review, approval gates, escalation, and safe fallback procedure...
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